C.V. for Hsing Ivan Wen, Ph.D.

////C.V. for Hsing Ivan Wen, Ph.D.
C.V. for Hsing Ivan Wen, Ph.D. 2018-01-15T21:55:03+00:00

CURRICULUM VITAE

Hsing Ivan Wen, Ph.D.
Associate Professor
School of Travel Industry Management
University of Hawai‘i at Mānoa
2560 Campus Road
Honolulu, HI 96822
Phone:  (808) 956-8934
Fax:  (808) 956-5378
Email:  hsingwen@hawaii.edu

Education

University of Nevada, Las Vegas, NV – 05/2006

Ph.D. of Hospitality Administration with emphasis on information technology and Lodging management.

University of San Diego, San Diego, CA. – 05/2002

Master of Business Administration,

Fairleigh Dickinson University, Teaneck, NJ – 12/1999

Bachelor of Art with minor in Hotel Management

Tamsui Oxford College, Taipei, Taiwan – 05/1993

College Diploma,

Academic Experience

University of Hawai‘i at Mānoa

Associate Professor of Hospitality Administration

University of Hawai‘i at Mānoa

Assistant Professor of Hospitality Administration

University of Nevada, Las Vegas, NV.

Adjunct Professor, Department of Hotel Management

University of Nevada, Las Vegas, NV.

Instructor, Department of Hotel Management

University of San Diego, San Diego, CA.

IT Specialist

Courses Taught

  • TIM 302, Information Systems Technology
  • TIM 303, Management of Service Enterprises
  • TIM 314, Hotel Management
  • TIM 401, Resort Development and Management
  • TIM 431, Strategic Management for the Travel/Hospitality Industry
  • TIM 603, Information Technology, E-Commerce, and Travel Industry
  • TIM 605, Hospitality Management

Publications

Blind referred journal articles

  1. Bai, B., Law, R., & Wen, I. (2008). The impact of website quality on customer satisfaction and purchase intentions: Evidence from Chinese online visitors. International Journal of Hospitality Management, 27(3), 391-402.
  2. Wen, H. I. (2009) Factors affecting online consumer travel purchasing: A review.  International Journal of Contemporary Hospitality Management, 21(6), 752-765.
  3. Wen, H. I. (2010) Online travelers’ decision makings: A new equation model to evaluate impacts of Web sites, search intention, and trust. Journal of Information Technology and Tourism, 12(2), 153-173.
  4. Assante, L., Wen, H. I. & Lottig, K. (2010) An empirical assessment of residents’ attitudes for sustainable tourism development: a case study of Oahu, Hawaii. Journal of Sustainability and Green Business, 1(1) (Online version).
  5. Wen, H. I. (2012) An empirical study of online travel purchase intention model. Journal of Travel & Tourism Marketing, 29(1), 18-39.
  6. Assante, L., Wen, H. I. & Lottig, K. (2012) Pioneering a rural hospitality research center: Examining best practices and stakeholder perceptions, Journal of Tourism and Hospitality Planning & Development, 1-18.
  7. Wen, H. I. (2013) Online shopping of travel products: A structural equation of travelers’ attitude, experience, perceptions toward different types of agencies, and the impacts on purchase intention. International Journal of Hospitality and Tourism Administration, 14(3), 203-232.
  8. Assante, L., Sukalakamala, S., Wen, H. I. & Knudson, D. (2013) Identifying optimal communication mix for strategic destination image formation: a case study of Austria, Journal of Management and Marketing Research., (14)In print.

Books

  1. Inge, J., & Wen, H. I. (2006). An introduction to hotel systems: Fundamentals & glossary (2nd edition). Washington D.C.: American Hotel & Lodging Association

Conference Proceedings

  1. Wen, H. I., Brewer, P. & Bai, B. (2006). Factors that affect consumer’s online purchase intentions of travel product: Structural equation modeling. [Abstract] e-Review of Tourism Research, Texas A&M University.

Selected Academic Conference Presentations

  1. Wen, H. I., & Tsai, H. (2017). The impact of information overload and information confusion on theory of planned behavior. Proceedings of 2017 International Conference on Information and Social Science, Kyoto, Japan, June 27-29.
  2. Kang, Y., Tsai, H., & Wen, H. I. (2017). The impacts of sharing economy on the lodging industry: A case study of Airbnb in Taiwan. Proceedings of 15th Asia-Pacific CHRIE Conference, Bali, Indonesia, May 31-June 3.
  3. Cheng, T. Y., Tsai, H., & Wen, H. I. (2016). Travel information seeking on TripAdvisor: A case of Hong Kong. Proceedings of 2016 International Society of Travel and Tourism Educators, Hangzhou, China, October 12 to October 14.
  4. Huang, P., Wen, H. I., & Tsai, H. (2016). Strategic analyses for Macau as a gaming tourism destination. Proceedings of 12th Annual International Conference on Tourism (2016), Athens, Greece, May 30 to June 2.
  5. Wen, H. I., Tsai, H., & Bai, B. (2016). Examining the Impact of Information Overload and Consumer Confusion on Communication and Decision-Making in the Travel Industry. Proceedings of 2ND Global Tourism & Hospitality Conference/15th Asia Pacific Forum for Graduate Students Research Tourisms (2016), Hong Kong, May 16-18.
  6. Wang, W., Wen, H. I., Tsai, H., & Wong, A. (2015). Understanding Chinese Outbound Travelers’ Motivations: A Study on Chinese Visitors to Hawaii. Proceedings of 5th Advances in Hospitality and Tourism Marketing and Management Conference (2015), Beppu, Japan, June 18-21.
  1. Nam, V., Tsai, H. & Wen, H. I. (2015). Comparative Study on the Effect of Internal and Customer Sexual Harassment on Female Frontline Employees in Macao Casinos.  Proceedings of World Convention on Hospitality, Tourism & Events Research International Convention and Expo Summit (2015), Seoul, Korea, May 19-22.
  2. Wen, H. I., Song, J. Y., & Tsai, H. (2014). A Structural Equation Model of Electronic Destination Marketing. Proceedings of 7th World Conference for Graduate Research in Tourism, Hospitality, and Leisure, Istanbul, Turkey, June 3-8.
  3. Song, J. Y., Wen, H. I., & Tsai, H. (2013). Factors Affecting Destination Image, Travel Motivation, and Visiting Intention: An Exploratory Study on Impacts of DMO Website Design. Proceedings of World Convention on Hospitality, Tourism & Events Research International Convention and Expo Summit (2013), Bangkok, Thailand, May 25-28.
  4. Song, J. Y. & Wen, H. I. (2012). An online travel motivation model: Strategic management of destination website. Proceedings of 18th Asia-Pacific Tourism Association Conference, Taipei, June 26-29.

Asia Pacific Journal of Tourism Research

International Journal of Contemporary Hospitality Management

International Journal of Hospitality Management

International Journal of Tourism Research

Journal of Hospitality and Tourism Research

Journal of Hospitality and Tourism Technology

Journal of Hospitality Marketing and Management

Journal of Teaching in Travel and Tourism

Journal of Tourism Management

Journal of Travel Research.

  1. Natetra Dhevabanchachai, Since 2014 “Comparison of Challenges and Resolution Planning of Product/Service Innovation Implementations in 5-Star International Hotel Chains and Independent Hotels in Thailand”, Doctoral student in the School of Hotel and Tourism Management of Hong Kong Polytechnic University.
  2. Zhuoling Fang, 2017 “Customer relationship management in e-commerce era: A literature review”, Master student in the School of Travel Industry Management of University of Hawai‘i at Mānoa.
  3. Ophelia Wong Pui Yan, 2016 “Investigating the use and effectiveness of travel advisory system: A case of Hong Kong’s Outbound Travel Alert System, Master Student in in the School of Hotel and Tourism Management of Hong Kong Polytechnic University.
  4. Jocelyn Moore, 2014 to 2015 “Factors affecting guest’s perceived usefulness of online reviews and their impact on guest’s impression on hotel brand and booking intention: A literature review”, Master student in the School of Travel Industry Management of University of Hawai‘i at Mānoa.
  5. Tong Kobkitpanichpol, 2013 to 2017, Doctoral student in the School of Hotel and Tourism Management of Hong Kong Polytechnic University.
  6. Peiqui (Jill) Huang, 2013 to 2015 “The Timeshare Development in China”, Master student in the School of Travel Industry Management of University of Hawai‘i at Mānoa.
  7. Walter Wang, 2011 to 2013 “The Tourism Development in China”, Master student in the School of Travel Industry Management of University of Hawai‘i at Mānoa.
  8. Joo Yeon Song, 2009 to 2011 “The effectiveness and marketing functions of destination organizations’ Web sites”, Master student in the School of Travel Industry Management of University of Hawai‘i at Mānoa.
  9. Dorothy A. Knudson, 2010 “Tourism stakeholder perceptions of Austria: Strategic implementation of the communication mix in the destination image-creation process”, Master Student in Southern Utah University.
  10. Kim Lottig, 2007 “Modeling Resident Attitude on the Environmental Impacts of Tourism”, Master student in the School of Travel Industry Management of University of Hawai‘i at Mānoa.

TIM School:

Faculty Senate, Chair

Faculty Search Committees, Member and Chair

Undergraduate Curriculum and Student Affairs Committee, Chair

Curriculum Assessment Coordinator

3+2 Coordinator

Tenure and Promotion Review Committee

Department Personnel Committee

Teaching Excellence Award Review Committee

Award and Scholarship Committee, Chair

Research Committee

Graduate Faculty Committee

University:

International Education Committee

Research Committee

Faculty Senator