Bob’s insights about the needs of the industry made him a strong supporter of travel industry education. He was the founder of the Visitor Industry Education Council in 1973. The Council was formed to take the story of Hawaiʻi’s visitor industry and its importance to the general public. He also served as an advisor to the University of Hawaiʻi School of Travel Industry Management, the Waikīkī Improvement Association and as board chairman of the Hawaiʻi Hotel Association and the Hawaiʻi Visitors Bureau. As chairman of the Hotel Association, Bob initiated the Visitor Industry Charity Walk and sponsored scholarships recognizing the achievements of students from community colleges, providing them with the means to continue their education.
As Hawaiʻi regional director for Sheraton, Bob expanded its operations to take advantage of the growing market for tourism. Under his direction, Sheraton added new wings to the Princess Kaʻiulani and Royal Hawaiian hotels and he opened Hawaiʻi’s largest hotel, the Sheraton Waikīkī, in 1971.
Bob’s leadership in the expansion of Sheraton’s Hawaiʻi operation is still evident to this day in the strength of their presence in the islands.