Ingrid Lin, Ph.D.
TIM Department Chair &
School of Travel Industry Management
University of Hawai‘i at Mānoa
2560 Campus Road
Honolulu, HI 96822
Phone: (808) 956-7085
Fax: (808) 956-5378
Ingrid Y. Lin, Ph.D.
Ingrid Y. Lin, is an Associate Professor of the School of Travel Industry Management at University of Hawai‘i at Mānoa. Her area of expertise includes services/hospitality marketing and consumer behavior. She teaches hospitality- and marketing-related courses at both the graduate and undergraduate level. Her research work and interests include servicescape aesthetics and design, environmental psychology, sensory marketing, luxury marketing and branding, consumer experience (emotions, perception, evaluation, and behaviors), cross- cultural studies, inter-cultural service encounter, luxury resort spa management and education, consumer/tourists’ shopping behaviors, and restaurant tipping systems. Her publications can be found in several scholarly business, hospitality and tourism journals.
Dr. Lin received her Ph.D. in hotel, restaurant, and institutional management from Pennsylvania State University; Master of Science in hospitality industry studies from New York University; and Bachelor of Science in hospitality administration from Boston University. She has academic/teaching experience both in the U.S. (Saint Xavier University in Chicago, IL; Penn State University in State College, PA) and in Taiwan (Tunghai University; Providence University, and Ling Tung University in Taichung, Taiwan).
Dr. Lin was awarded the Teaching Excellence Award twice so far, during her tenure with the School of Travel Industry Management (TIM) at University of Hawaii at Manoa. Prior to joining the TIM School, she was also given the Faculty Recognition of Excellence in Scholarship Award in recognition for her scholarly work from the Graham School of Management at the Saint Xavier University. Her industry experience includes working for the St. Regis Hotel in New York City and the Hilton International Hotel in Taipei, Taiwan.