C.V. for Jerry Agrusa

C.V. for Jerry Agrusa 2019-07-16T10:40:16-10:00

CURRICULUM VITAE

Jerry Agrusa, PhD
School of Travel Industry Management
University of Hawaiʻi, Mānoa
George Hall 220
Honolulu, HI 96822
Tel: (808) 956-8583
Fax: (808) 956-5378
Email: jagrusa@hawaii.edu

Education

Texas A&M University, College Station, Texas – 12/1996

Doctor of Philosophy in Tourism Sciences

Minor: Planning

University of Houston, Houston, Texas – 5/1990

Master of Hospitality Management (with Honors)

Conrad Hilton School of Hotel & Restaurant Management

University of Houston, Houston, Texas – 12/1987

Bachelor of Science

Major concentration of study in political science

Academic Experience

Associate Professor

University of Hawaiʻi, Mānoa
School of Travel Industry Management

Chair/Professor

University of North Texas-Denton, Texas
Hospitality & Tourism Management in the College Merchandising, Hospitality & Tourism Management

Chair/Professor

Hawaii Pacific University, Honolulu, Hawaii
Hospitality & Tourism Management in the College of Business Administration

Endowed Research Professor/Associate Professor

University of Louisiana at Lafayette,
Hospitality Management in the College of Applied Life Sciences

Courses Taught

TIM 303 – Facilities Management and Design

TIM 304 – Hotel Marketing

TIM 310 – Purchasing

TIM 311 – Restaurant and Club Management

TIM 313 – Food Service Management

TIM 323 – Travel Marketing

TIM 326 – Resort Development

TIM 364 – Hospitality Marketing

TIM 399 – Directed Research

TIM 431 – Strategic Management for Travel and Hospitality Industry

TIM 469 – Advanced Topics: Eco-Tourism

Publications & Conference Presentations

  1. Metcalf, B., Linnes, C., Agrusa, J., & Lema, J. (2018). Film Tourism in Norway: The Effect Fictional Characters Have on Tourism. The International Business & Economics Research Journal (Online), 17(2), 21.
  2. Cain, L., Kitterlin-Lynch, M., Cain, C., & Agrusa, J. (2018). Heavy alcohol use, job satisfaction, and job escapism drinking among foodservice employees: a comparative analysis. International Journal of Hospitality & Tourism Administration, 1-21.
  3. Wang .S., Kim, S., & Agrusa, J., (2017). A comparative study of perceptions of destination advertising according to message appeal and endorsement type. Asia Pacific Journal of Tourism Research, 1-18.
  4. Plangpramool, S., Worasuwan, K., Lema, J., & Agrusa, J., (2015) Hospitality Workforce in Thailand and Asean. International Journal Qualitative Research Services, Vol. 2 (2), 147-154.
  5. Cui, X., Agrusa, J., George, B., & Lema, J., (2015). What Could Tourism Do To a Small Fishing Village: A Case Study of the City of Weihai, China. Turismo: Estudos & Práticas (RTEP/UERN), Mossoró/RN (Número Especial), Vol. 4, 85-107 (ISSN: 2316-1493).
  6. Kim, S., Agrusa, J., & Chon, K. (2014). The Influence of a TV Drama on Visitors’ Perception: A Cross-Cultural Study. Journal of Travel & Tourism Marketing, Vol. 31, 536-562 (ISSN: 1054-8408).
  7. Linnes, C., Kowalski, P., Lema, J., Lam, W., & Agrusa, J., (2014).Social Media and Technology: The Influence on Hawaii Hotels. The Consortium Journal of Hospitality and Tourism Management, 19(2), 54-73. (ISSN: 1535-0568)
  8. Li., A., Sizoo, S., Lema, J., Tanner, J., & Agrusa, J. (2014). Hawaiian culture into the tourism experience on the Hawaiian Islands: The Japanese perspective. The Asian Journal of Tourism and Hospitality Research, 6 (2), 1-13.
  9. Joensen, J., Agrusa, J., Lema, J., Tanner, J., & Guidry, B. N. (2013). Residents’ perception of the Faroe Islands as a vacation destination. The Consortium Journal of Hospitality and Tourism Management, 18 (1), 1-16.
  10. Hussain, Z., Lema, J., & Agrusa, J. (2012). Enhancing the cultural tourism experience through gastronomy in the Maldives. Journal of Tourism Challenges and Trends, 5 (2), 71-84.
  11. Kitterlin, M., Tanner, J. & Agrusa, J., (2012) Alcohol Use among University Foodservice Management Students. Journal of Foodservice Management & Education. Vol. 6 (2), 22 -26.
  12. Agrusa, J., Sizoo, S., & Lema, J. (2012). Exploring the importance of similarity in the perceptions of foreign visitors and local service providers: the case of long-haul pleasure travelers, Managing Leisure, An International Journal, Vol. 17(4), 311-332 (ISSN: 1360-6719)
  13. Adam, A.,Lema,J,.& Agrusa, J. (2012) Customer-Based Brand Equity in the Maldives, Journal of Tourism Research & Hospitality, Vol. 1 (2), 1-7.
  14. Kim, S., Kim, M., Agrusa, J., & Lee, A. (2012). Does a food-themed TV drama affect perceptions of national image and intention to visit a country? An empirical study of Korea TV drama. Journal of Travel & Tourism Marketing, Vol. 29, 313-326 (ISSN: 1054-8408).
  15. Chen, M., Agrusa, J., Krumwiede, D., & Lu, H. (2012). Macroeconomic influences on Japanese hotel stock returns, Journal of Hospitality Marketing & Management, Vol. 21 (1), 81-99.
  16. Agrusa, J., Lema, J., Afo, A., Prideaux, B., & George, B. (2011). Destination image of Tahiti as perceived by international tourists: A study, Asia Pacific World, Vol. 2 (2), 85-105.
  17. Kim, H. & Agrusa, J. (2011). Hospitality service employees’ coping styles: The role of emotional intelligence, two basic personality traits, and socio-demographic factors, International Journal of Hospitality Management, Vol. 30 (3), 588-598.
  18. Agrusa, J., Kim, S., & Lema, J. (2011). Comparison of Japanese and North American runners of the ideal marathon competition destination, Asia Pacific Journal of Tourism Research, Vol. 16, (2), 183-208.
  19. Sizoo, S., Agrusa, J., & Lema, J. (2011). Applying the theory of similarity to cross-cultural service encounters: The case of tourists in Tahiti, Journal of International Business. Vol. 3, (1), 77-106.
  20. Agrusa, J., Kim, S. & Wang, K. (2011). Mainland Chinese tourists to Hawaii: Their characteristics and preferences. Journal of Travel & Tourism Marketing, Vol. 28, 261–278 (ISSN: 1054-8408)
  21. Agrusa, J., Lema, J., Asage,S., Maples, A., & George, B. (2010). Introduction of casino gaming in Okinawa, Japan: A case study of challenges and opportunities. Journal of Asia Pacific Studies.Vol.1 (3), 570-590 (ISSN: 1948-0091)
  22. Agrusa, J., Kupper, E., & Sizoo, S. (2010). How Japanese and German tourists perceive service failures in the U.S.A. International Journal of Arts and Sciences. Vol. 3, (7), 250-259 (ISSN: 1944-6934).
  23. Lema, J., Agrusa, J., Lazanski, T., Juvan, E., & Lesjak, M. (2010). Endangered areas in Central America and implications for sustainable tourism development. Journal of Tourism Challenges and Trends, Vol. III (1), 57-64.
  24. Cassell, G., Lema, J., & Agrusa, J. (2010). Developing niche tourism: A literary festival in Montserrat. The Consortium Journal of Hospitality and Tourism, Vol. 15 (1), 61-74 (ISSN: 1535-0568).
  25. Lema, J., Agrusa, J., & Buda, D.M. (2010). The process of experiential learning: Implications for dark tourism. Buletinul Universităţii Naţionale de Apărare “Carol I”, Vol. XX. 440-447.
  26. Donlon, J.G., Donlon, J.H., & Agrusa, J. (2010). Cultural tourism, camel wrestling, and the tourism ‘bubble’ in Turkey. Anatolia: An International Journal of Tourism and Hospitality Research, Vol. 21 (1), 29-39.
  27. Agrusa, W., Lema, J., Tanner, J. Host, T., & Agrusa, J. (2010). Integrating sustainability and Hawaiian culture into the tourism experience of the Hawaiian Islands. PASOS , Vol. 8 (2), 247-264.
  28. Kim, S.S., Sangsoo, C., Agrusa, J., Kuo-Ching, W., Youngmi, K. (2010). The role of family decision makers in festival tourism. International Journal of Hospitality Management. Vol. 29, 308-318.
  29. Lema, J., Agrusa, J., & Agrusa, W. (2009). Tourism in mountain and remote regions. Journal of Tourism Challenges and Trends. Vol. II (1), 11-25.
  30. Agrusa, J., Lema, J., Kim, S., & Botto,T. (2009) The impact of consumer behavior and service perceptions of a major sport tourism event. Asia Pacific Journal of Tourism Research. Vol. 14, (3), 267-277.
  1. Lema J. & Agrusa J. (2017, June). Augmented self-directed service. Global Congress of Special Interest Tourism & Hospitality, Ritsumeikan Asia Pacific University (APU), Beppu, Japan.
  2. Sakamoto, C., Agrusa J., & Lema, J. (2017, June). Moana – Will This Movie help Hawaii’s Tourism? Asia Pacific Tourism Association (APTA) 23rd Annual Conference, Dong-A University, Busan, South Korea.
  3. Ritz, M., Agrusa, J., & Lema, J. & Lam, W. (2016). Airbnb- Is The Hotel Industry Ready? 22th Asia Pacific Tourism Association Annual Conference, Beijing, China, 359-362. (ISSN: 2092-5549).
  4. Lema, J., & Agrusa, J. (2016, June). Cross-cultural Partnerships in Higher Education: A Critical Examination. International Conference on Managing International Higher Education: Issues and Challenges in Cross Border Engagements. SIAS International University, Xinzheng, Henan, China 141-142.
  5. Lema, J., & Agrusa, J. (2015, June). Hospitality Workforce Development in ASEAN. International Conference on Tourism, Hospitality and Culinary Arts (THC). Suan Dusit University, Bangkok, Thailand, 17. (ISBN: 978-616-322-034-9).
  6. Agrusa, J., Lema, J., Tanner, J., & Lam, W. (2015). Residents’ Perception of Bali as a Vacation Destination 21th Asia Pacific Tourism Association Annual Conference, Kuala Lumpur, Malaysia, 157-161. (ISSN: 2092-5549)
  7. Metcalf, B., Linnes, C., Agrusa, J., & Lema, J (2015). Do You Want To Build a Snowman in Norway? The Impact of Disney’s Movie on Norwegian Tourism. 21th Asia Pacific Tourism Association Annual Conference, Kuala Lumpur, Malaysia, 399-404. (ISSN: 2092-5549)
  8. Plangpramool, S., Worasuwan, K.,Lema, J.,& Agrusa, J. (2015). Perspectives of Thailand Hotel Management: The Asean Economic Community Residents’ .21th Asia Pacific Tourism Association Annual Conference, Kuala Lumpur, Malaysia, 291-296. (ISSN: 2092-5549)
  9. Agrusa, J., Lema, J., & Albano, D. (2014). Transformational Learning in Hospitality and Tourism Education. International Conference on Tourism (ICOT 2014). Dalian, China, June 2014. 27
  10. Linnes, C., Agrusa, J., Lema, J., & Lam, W. (2014). Technology in Hospitality: The Impact of Social Media on Hawaii’s Hotel. 20th Asia Pacific Tourism Association Annual Conference, Ho Chi Minh City, Vietnam, 242-243. (ISSN: 2092-5549)
  11. Lema, J., Albano, D., & Agrusa, J. (2014). Facilitating Advising in Hospitality and Tourism Education. 20th Asia Pacific Tourism Association Annual Conference, Ho Chi Minh City, Vietnam, 106-107. (ISSN: 2092-5549)
  12. Alarcon, M., Lema, J., Palafox, E., & Agrusa, J. (2014). Residents Perception of the Development on the North Shore of Oahu. 20th Asia Pacific Tourism Association Annual Conference, Ho Chi Minh City, Vietnam, 10-12. (ISSN: 2092-5548)
  13. Cui, X., Agrusa, J., & Lema, J. (2013). Tourism impacts on city of Weihai, China. 19th Asia Pacific Tourism Association Annual Conference, Bangkok, Thailand, 2Lema, J., Agrusa, J., Hussain, Z. (2013). Cultural festival prospects in the Maldives. 11th APacCHRIE Conference, May, 2013 Macau SAR, China.58-259.
  14. Lema, J., Agrusa, J., Hussain, Z. (2013). Cultural festival prospects in the Maldives. 11th APacCHRIE Conference, May, 2013 Macau SAR, China.
  15. Lema, J., Agrusa, J., & Adam, A. (2012). One Island, one resort conception the Maldives. 4th ITSA Biennial Conference, International Tourism Studies Association. Bali, Indonesia.
  16. Lema, J., Agrusa, J., & Quraisha, F. (2012). Workforce development in the Maldives. Hospitality & Tourism Education: New Tourism & New Waves. Asia Pacific Tourism Association (APTA) 18th Annual Conference, Taipei, Taiwan, 5A, 225-226.
  17. Agrusa, J. (2011). Direct Flights From China. Will this be the Answer for Hawaii’s Tourism? 17th Asia Pacific Tourism Association Annual Conference, Seoul, Korea, 105-109 (ISSN 2092-5549)

Book

Laws, E., Richins, H., Agrusa, J., & Scott, N. (Eds.). (2011). Tourist destination governance: Practice, theory and issues. Oxfordshire, UK: CAB International. ISBN- 13: 978 1 84593 7942

Book Chapters

Cassell, G., Lema, J., Agrusa, J., & Quain, B. (2016). Festivals, symposia and synergies in Montserrat. In H. Séraphin & F. Dosquet (Eds.), Évènementiel dans la Caraïbe: Atouts et limites pour le tourisme et le territoire (pp. 177-181). Paris: France: L’Harmattan. ISBN: 978-2-343-07807-6

Lema, J. & Agrusa, J. (2012). Revisiting the war landscape of Vietnam and tourism. In R. Butler & W. Suntikul (Eds.), Tourism and war (pp. 245-253). New York: Routledge

Lema, J., Turco, D., Agrusa, J., & Tanner, J. (2012). Recession proof? An annual participatory sport tourism event. In L. Lyck, P. Long, and A. X. Grige (Eds.), Tourism festivals and cultural events in times of crisis (pp. 37-48). Frederiksberg, Denmark: Copenhagen Business School Publications ISBN: 978- 87-92019-16-5

Agrusa, J. (2008). Perceptions of Thailand as a tourist destination. In Adam & Kaosa-ard (Eds.), Mekong tourism: Competitiveness & opportunities (pp. 135-157). Chiang Mai, Thailand: Social Research Institute, Chiang Mai University. ISBN 978-974-672-354-1

Prideaux, B. & Agrusa, J. (2008). Hawaii. In Michael Luck (Eds.), The Encyclopedia of tourism and recreation marine environments (pp. 209-212).Cambridge, MA CAB International. ISBN-13 978 1 84593 350 0

Agrusa, J. (2006). The role of festivals and events in community tourism destination management. In Jamieson, Community destination management in developing economics, (pp. 181-192). New York: The Haworth Hospitality Press. ISBN 0-7890-2386-5

Agrusa, J. (2005). Cultural and heritage tourism. In Poynter & Sorensen (Eds.), Travel and tourism, 2nd ed. (pp. 128-138). Denver: Leromi Publishing. ISBN 0-9713585-6-7

Agrusa, J., Donlon, J., & Donlon, J. (2005). Cultural and heritage tourism. In Poynter & Sorensen (Eds.), Travel and tourism (pp. 187-202). Denver: Leromi Publishing. ISBN 0-9713585-3-2

Agrusa, J. (2003). AIDS and tourism: A deadly combination. In Bauer & McKercher, Sex and tourism: Journeys of romance, love, and lust (pp. 167-177). New York: The Haworth Hospitality Press. ISBN 0-7890-1202-2

Donlon, J. & Agrusa, J. (2003). Attraction of the naughty – Gentleman’s clubs as a tourism resource: The French Quarter example. In Bauer & McKercher, Sex and tourism: Journeys of romance, love, and lust (pp. 119-134). New York: The Haworth Hospitality Press. ISBN 0-7890-1202-2

Agrusa, J. & Donlon, J. (2001). Tourism services. In Brymer, R.A. (10th ed.), Hospitality & tourism (pp. 393-400). Dobuque, Iowa: Kendall/Hunt Publishing. ISBN 0-7872-8134-4.

Agrusa, J. (2001). Is Elegance in the hospitality industry still alive? In Pyenson, L. (Ed.), Elegance: Beauty & truth (Vol. 2, pp. 41-43). Lafayette, Louisiana: Center for Louisiana Studies. ISBN 1-889911-09-7.

Professional Services

1997 – Present

Asia Pacific Tourism Association (APTA)
Board of Directors
U.S.A. Representative
Director of Marketing and Communication

2007 – 2008

Travel and Tourism Research Association (TTRA) – Hawaii Chapter
Elected President (2007)

2002 – 2008

Travel and Tourism Research Association (TTRA) – Hawaii Chapter
Elected to Board of Directors

1999 – 2005

Center for Tourism & Hospitality Research – University of Western Sydney
External Research Associate

1996 – 2004

International Society of Travel and Tourism Educators (ISTTE)
Elected to Board of Directors (1997 – 1998)

1999 – 2002

Louisiana Restaurant Association, Acadiana Chapter
Elected to Board of Directors

1999 – 2002

Travel and Tourism Research Association (TTRA) – South Central States Chapter
Elected to Board of Directors

1998 – 2002

National Tourism Foundation
Advisory Council Member

1998 – 1999

International Institute on Quality and Ethics in Service and Tourism (IIQUEST)
Advisory Board Member

1993 – Present

Eta Sigma Delta Honor Society

1993 – Present

Eco-Tourism Society

1991 – Present

Travel and Tourism Research Association (TTRA)

1991 – Present

World Leisure and Recreation Association

1991 – 1996

Society of Travel and Tourism Educators (STTE)
Elected to Board of Directors (1996)

1989 – Present

International Council on Hotel, Restaurant, and Institutional Education (CHRIE)

1985 – Present

National Restaurant Association

2013 – Present

Editorial Board
International Journal of Qualitative Research in Services

2008 – Present

Editorial Board
Journal of Tourism (JoT)

2007 – Present

Editorial Board
International Journal of Revenue Management (IJRM)

2006 – Present

Editorial Board
The Consortium Journal of Hospitality and Tourism

2004 – Present

International Advisory Board
China Tourism Research Journal

2000 – Present

Editor-in-Charge of the Conference Review Section
Journal of Teaching in Travel and Tourism

1999 – Present

Associate Editor
Asia Pacific Journal of Tourism Research

2000 – 2008

Editorial Review Board Member
International Journal of Tourism Sciences

2003 – 2006

Editorial Review Board Member
Tourism, Culture and Communication

2006 – Present

Ad Hoc Reviewer
Tourism Management

2003 – Present

Ad Hoc Reviewer
Annals of Tourism

2003 – Present

Ad Hoc Reviewer
Journal of Vacation Marketing

1999 – Present

Ad Hoc Reviewer
Journal of Travel & Tourism Marketing

1999 – Present

Ad Hoc Reviewer
Pacific Tourism Review

2000 – 2001

Book – Ad Hoc Manuscript Review Committee
Japanese Tourists:  Socio-Economic, Marketing and Psychological Analysis

A full and complete CV is available  upon request.